Refund policy

 

Return Policy

We want you to be completely satisfied with your purchase. If you're not, we're here to help.

Returns for a Full Refund

Items may be returned within 3 days of the delivery date for a full refund of the purchase price, excluding original shipping charges.  For online orders, the original scan with the return carrier must be made within that 3 day window.

Returns for Store Credit

If your return is made 4–14 days after the delivery date, you are eligible to receive store credit for the purchase price of the item(s), excluding original shipping charges. For online orders, the original scan with the return carrier must be made within that 4-14 day window.

Return Eligibility

To qualify for a return, items must:

  • Be returned within the applicable return window
  • Be unused, unworn, unwashed, and in their original condition
  • Have all original tags attached (if applicable)
  • Be free of stains, odors, pet hair, or other signs of wear

We reserve the right to refuse returns that do not meet these requirements.

Non-Returnable Items

The following items are not eligible for return:

  • Final sale
  • Gift cards
  • Personalized or custom-made items

Return Shipping

Customers are responsible for return shipping costs unless the item received was damaged, defective, or incorrect due to our error. Original shipping charges are non-refundable.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery so we can resolve the issue promptly.

By placing an order with us, you acknowledge and agree to the terms of this Return Policy.