Refund policy
Return Policy
We want you to be completely satisfied with your purchase. If you're not, we're here to help.
Returns for a Full Refund
Items may be returned within 3 days of the delivery date for a full refund of the purchase price, excluding original shipping charges. For online orders, the original scan with the return carrier must be made within that 3 day window.
Returns for Store Credit
If your return is made 4–14 days after the delivery date, you are eligible to receive store credit for the purchase price of the item(s), excluding original shipping charges. For online orders, the original scan with the return carrier must be made within that 4-14 day window.
Return Eligibility
To qualify for a return, items must:
- Be returned within the applicable return window
- Be unused, unworn, unwashed, and in their original condition
- Have all original tags attached (if applicable)
- Be free of stains, odors, pet hair, or other signs of wear
We reserve the right to refuse returns that do not meet these requirements.
Non-Returnable Items
The following items are not eligible for return:
- Final sale
- Gift cards
- Personalized or custom-made items
Return Shipping
Customers are responsible for return shipping costs unless the item received was damaged, defective, or incorrect due to our error. Original shipping charges are non-refundable.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery so we can resolve the issue promptly.
By placing an order with us, you acknowledge and agree to the terms of this Return Policy.