Shipping Policy

Thank you for shopping with us! We are committed to getting your order to you as quickly and carefully as possible.

Processing Times

Non-Custom Orders

• In-stock, non-custom orders are typically processed within 3 business days
• Processing time does not include weekends or holidays

If we anticipate any delay in processing your order, we will contact you as soon as possible using the email address or phone number provided at checkout.

Custom Orders

• Processing times for custom or personalized items vary depending on the product and current order volume
• Estimated processing times will be provided on the product page or at the time of purchase

Shipping

Once your order has been processed, it will be shipped using the shipping method selected during checkout. Delivery times vary depending on your location and the carrier.

Please note that shipping estimates are provided by the carrier and are not guaranteed. We are not responsible for delays caused by shipping carriers, weather, holidays, or other circumstances beyond our control.

Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information (when available) so you can follow your package's journey.

Incorrect Shipping Information

Please ensure your shipping address is accurate before placing your order. We are not responsible for packages delayed, lost, or returned due to incorrect or incomplete addresses provided at checkout.

If a package is returned to us because of an incorrect address, additional shipping charges may apply to resend the order.

Lost or Damaged Packages

If your order arrives damaged or appears to be lost in transit, please contact us as soon as possible. We will work with the shipping carrier to help resolve the issue.

Questions

If you have any questions about your order or our shipping policy, please contact us. We're always happy to help!